This policy explains our privacy practices for hub.fetish-x.com (we’ll refer to hub.fetish-x.com as the "Site"), FetishX’s mobile applications (the "Apps").
1. Information Collected or Received
In order to use the Services, you need to provide us with a valid email address, and for Services that require registration, a name associated with your account that you can choose and that represents your identity on FetishX. You may review and change that name through your account settings. You need to provide this information to enable us to provide you with the Services. Depending on which services you choose to use, additional information, such as a shop name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. You are not required to provide us with this information to sign up, but we will need it to provide certain services. For example, we need a physical postal address if you are buying something on the Site for delivery. FetishX may require information such as your social security number, identification ID or tax ID, date of birth, bank account information, credit card information, and/or other proof of identification in order to verify your identity and provide this service to you and to comply with applicable law. We may need to store credit card information (or arrange for it to be stored) and use it for both billing and payment purposes. FetishX may contact individual shop owners confidentially to request more information about their shops or items listed through the Services, or to ensure compliance with our rules and applicable law. In order to use certain products or services on FetishX, you may be required to complete an application; information that you submit through the application processes will not be displayed publicly and will only be used internally by FetishX, unless otherwise specified.
The name associated with your account, which you may review and change in your account settings, is publicly displayed and connected to your FetishX activity. Other people may see the date you joined, reviews, ratings, profile information, items listed for sale, shop pages, sold item listings, and comments.
FetishX automatically receives and records information from your browser or your mobile device when you visit the Site or use the Apps or use certain other Services, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services. This information is stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we or our partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyze and understand how the Services work for members and visitors, and to provide advertising and a more personalized experience for members and visitors.
We automatically collect device-specific information when you install, access, or use the Services. This information may include information such as the hardware model, operating system information, app version, browser information, IP address, and device identifiers. When you use the Apps, you may choose to share your geo-location details with FetishX in order to use our location-based services (although you don't need to share these details). You may choose to publish your location when you sell on FetishX. We may also determine location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, information you provide in your profile, or your IP address. We may use and store information about your location to provide features and to improve and customize the Services, for example, with more relevant content, ads, and recommendations. If you have consented to share your device location details but would no longer like to continue sharing that information with us, you may revoke your consent to the sharing of that information through the settings on the Apps or on your mobile device. If you have consented to the collection of your location-based information, we use that information in order to understand, customize, and improve the Services, including for marketing and advertising. We will only share your geo-location details with third parties (like our mapping or advertising providers) in order to provide you with the Services. You may also choose to enable the Apps to access your mobile device’s camera to upload photographs to FetishX.
2. Choice & Control
We know that members of our community value having control over their own information, so FetishX gives you the choice of providing, editing or removing certain information, as well as choices about how we contact you. You may change or correct your FetishX account information through your account settings. You may also remove certain optional information that you no longer wish to be publicly visible through the Services, such as your full name.
3. Messages from FetishX
On occasion, FetishX may need to contact you. Primarily, these messages are delivered by email or by push notifications, and every account is required to keep a valid email address on file to receive messages. FetishX may need to contact you by telephone to provide member support or for transaction-related purposes if you give us permission to call you. Additionally, and with your consent, FetishX may send you an SMS (or similar) message or physical mail in order to provide you with customer support or to provide you with information about products and features that you may find of interest. You may update your contact preferences in your account settings.
Some messages from FetishX are service-related and necessary for members. You agree that FetishX can send you non-marketing emails or messages, such as those related to transactions, your account, security, or product changes.
When you register for an account, or provide us with your email address you agree to receive marketing emails and messages from us. You can unsubscribe at any time from marketing emails through the opt-out link included in marketing emails or messages. Members may also control some marketing emails or messages through their account settings as well as through the opt-out link included in marketing emails or messages.
4. Information Uses, Sharing & Disclosure
We use your information to provide and improve the Services and our products, for billing and payments, for identification and authentication, for targeted online and offline marketing, to contact members or interested parties, and for general research and aggregate reporting. We may learn the sorts of products that you’re interested in from your browsing and purchasing behavior on (and off) the Site or Apps and suggest potential purchases as a result. Similarly, we or our sellers may advertise our Services or our sellers’ products through a variety of different mediums. As part of this, we may work with advertising partners such as Facebook or Google.
FetishX is affiliated with a variety of businesses and works closely with them for a variety of purposes, including assisting us to perform and improve the Services. With your consent, these businesses may offer promotions (including email promotions) or sell items or services to you through the Services. FetishX may also provide services or sell products jointly with affiliated businesses. When an affiliated business assists in facilitating your transaction, we may need to share information related to the transaction with that affiliated business in order to facilitate your transaction.
FetishX may share demographic information with business partners, but it will always be aggregated and de-personalized, so that personally-identifiable information is not revealed.
FetishX also needs to engage third-party companies and individuals (such as payment processors, research companies, and analytics and security providers) to help us operate and provide the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to FetishX not to disclose or use your information for other purposes.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you have any questions about the security of your personal information, you can contact us at [email protected]
FetishX encrypts certain information (such as credit card numbers) using secure socket layer technology (SSL). FetishX follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
If you would like to manage, change, limit, or delete your personal information, you can do so via your FetishX account settings or by contacting us. Upon request, FetishX will provide you with information about whether we hold any of your personal information. By visiting your account settings, you can access, correct, change, and delete certain personal information associated with your account.
7. Withdrawing Consent
You have the right to withdraw your consent to our processing of your information and your use of the Services. You can do this at any time by closing your account through your account settings and then emailing [email protected] to request that your personal information be deleted.
If you withdraw your consent to the use or sharing of your personal information for the purposes set out in this policy, you may not have access to all (or any) of the Services, and we might not be able to provide you all (or any) of the Services. Please note that, in certain cases, we may continue to process your information after you have withdrawn consent and requested that we delete your information, if we have a legal basis to do so. For example, we may retain certain information if we need to do so to comply with an independent legal obligation, or if it is necessary to do so to pursue our legitimate interest in keeping the Services safe and secure.
We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (1) posting the changes on or through the Services, (2) sending you an email or message about the changes, or (3) posting an update in the version notes on the Apps’ platform. We will also give you the opportunity to consent to these changes. That way you can decide whether you want to continue using the Services. Changes will be effective upon the posting of the changes and your acceptance of the changes, which may be through your continued use of the Services after the changes take effect.